Privacy Policy

Last updated: January 23, 2026

Overview

SUM AI ("we", "us", or "our") operates the website sumai.ca. This policy explains what information is collected when you visit the site, how it is used, and what third-party services process data on our behalf.

We do not use cookies, browser local storage, or client-side tracking of any kind. There is no advertising network and no analytics platform installed on this site.

Information collected automatically

When you interact with the demo chat feature, our server records the following information for each request and stores it in a database:

  • IP address
  • Country, region, city, postal code, and timezone (derived from your IP via Cloudflare)
  • Internet service provider (ISP) name and network number (ASN)
  • Browser user-agent string
  • Accept-Language header (your preferred language)
  • Referrer URL (the page you came from, if any)
  • HTTP protocol and TLS version
  • Timestamp of the request

This data is used to monitor abuse and understand where our visitors come from. We do not currently enforce a fixed retention period; records are kept until manually purged.

Information you provide

When you complete the demo chat flow or submit the contact form, you may provide:

  • Full name
  • Email address
  • Phone number (optional)
  • Company name (optional)
  • Description of your project or service interest

This information is used solely to follow up with you about our services. We do not sell or share it with third parties for marketing purposes.

Third-party services

The following external services process data as part of normal site operation:

Cloudflare — Our site is served through Cloudflare's network. Cloudflare acts as a reverse proxy and processes all traffic passing through it, including IP addresses and request headers, under their own Privacy Policy.

Cloudflare Turnstile — The demo chat and contact form use Cloudflare Turnstile for bot prevention. Turnstile loads a script from challenges.cloudflare.com and may collect browser signals to distinguish humans from bots, subject to Cloudflare's Privacy Policy.

Google Fonts — This site loads the DM Sans typeface from Google's font CDN (fonts.googleapis.com, fonts.gstatic.com). Your browser makes a direct request to Google's servers to fetch the font files, which transmits your IP address to Google, subject to Google's Privacy Policy.

Google Gemini API — The demo chat assistant is powered by Google's Gemini language model. Messages you send in the demo chat are transmitted to Google's API for processing, subject to Google's Privacy Policy. Do not share sensitive or confidential information in the demo chat.

Resend — We use Resend to deliver email notifications when you submit the contact form or complete the demo chat. Your name, email address, and message are transmitted to Resend's servers, subject to their Privacy Policy.

Cookies

We do not set any cookies. No consent banner is shown because no cookies or similar tracking technologies are used by this site.

Children's privacy

This site is not directed at children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects when the most recent changes were made.

Contact

If you have questions about this policy or want to request deletion of your data, email us at [email protected].